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Problem Assistance

For scheduled maintenance of this site, these pages may be unavailable Saturday, 5-7a.m., Sundays, 8-10pm., on certain weekends during the month.

If you experience problems with the pages at times other than the above hours, please Contact our Customer Care Department for your State, Monday – Friday, 7 a.m. – 6 p.m.

Montana and Wyoming: (888) 467-2669

South Dakota and Nebraska: (800) 245-6977


Browser Compatibility

If your web page is not displaying properly, your browser may not be compatible with our site requirements. To check for browser compatibility, follow these steps.

  1. Click Help on the toolbar at the top of your browser.
  2. Click About…
  3. Look for the version number in the pop-up window.

NorthWestern Energy’s Online Customer care web site is designed to be used with the following browsers. Click one of the links below to go to the download site for your browser.

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